Telemarketing
Call Center Moneo Pharma Group is a multi-channel customer interaction centre, using such communication platforms as telephone, text messages, e-mail and websites.
Benefits:
- DECREASE IN COSTS OF SALESREPRESENTATIVES REACHING DOCTORS
- INCREASE IN SALES
- REINFORCEMENT OF DURABLE RELATIONS WITH DOCTORS
- SUPPORT FOR MARKETING ACTIVITIES
Direct sale
and numerical and weighted distribution of OTC and RX products to pharmacies. Streamlining the pharmaceutical distribution channel (accepting and commissioning orders on-line, constant monitoring of availability of medications in warehouses and pharmacies) guarantees efficiency of sales implementation.
Medical E-learning of Moneo Pharma Group, i.e.
Programmes of substantive training sessions for doctors ensure:
- Comprehensive servicing for all stages of the training programme
- Organisation of trial educational programmes with the use of Internet platform and SMS services.
Helpline
within the scope of activities of Moneo Pharma Group encompasses:
- Marketing research, opinion polls, questionnaires, e.g. brand knowledge, positioning with respect to competition
- Up-dating and verification of databases
- Information activities regarding changes in medication packaging, dosage, storage, position on refund lists, etc.
- Monitoring of observation research
- Support for representatives in the field – telephone announcements
- Evaluation of sales force work.